Can I exchange my order?
If something's not quite right, no worries! Our Funk-Lock Guarantee makes returns and exchanges a breeze. Just visit this page to see if your item qualifies: https://pourri.com/pages/stink-free-guarantee
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Returns & Replacements
Your one-stop shop for help with a return or replacement.
What should I do if I received an incorrect or incomplete shipment?
Oh poo! We apologize that your order wasn't complete. We know how important it is to receive everything you ordered if available. Please let us know the order number, and we'll quickly send you the missing items. You can reach our friendly customer c
Is there a guarantee if I am not satisfied with a product I purchased?
If for any reason you are not satisfied with a ~Pourri product you purchased from pourri.com or one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our produ
What should I do if I receive a damaged or incorrect item in my order?
We're so sorry if your order arrived damaged or incorrect! Customer Care would be happy to quickly send you a replacement. To help us fix things quickly, please share your order number and pictures of the damaged items. This will let us help you bett
What is your return or exchange policy for products that don't meet my expectations?
If for any reason you are not satisfied with a ~Pourri product you purchased from pourri.com or one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our produ
What should I do if my product appears to be damaged or defective upon receipt?
We're so sorry if your order arrived damaged! Customer Care would be happy to quickly send you a replacement. If you’ve noticed any leaks in your product, please let us know. While our bottles are designed to be leak-proof, sometimes things happen du
What should I do if I receive a damaged item in my shipment?
We're so sorry if your order arrived damaged! Customer Care would be happy to quickly send you a replacement. If you’ve noticed any leaks in your product, please let us know. While our bottles are designed to be leak-proof, sometimes things happen du
What if I have a problem with my ~Pourri product purchased in a store?
We're thrilled you're enjoying ~Pourri products! To make things easy for you, we sell through Amazon and other stores, so you can find our products wherever you like to shop. However, to handle returns or refunds, we kindly ask that you reach out to
What if I'm having issues with my ~Pourri order from Amazon?
We're thrilled you're enjoying ~Pourri products! To make things easy for you, we sell through Amazon and other stores, so you can find our products wherever you like to shop. However, to handle returns or refunds, we kindly ask that you reach out to